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misssy8
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Joined 2 years ago
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Re: Sim locked but t mobile says fully unlocked
gramps28 wrote: Try contacting tmobile support using messenger on one of tmobile's social media platforms to like Facebook or the newly named X to see if they can help you they also are a higher tier of support and dealt with this issue. THIS WORKED! I reached out on X/Twitter, and the problem was solved in less than 15 minutes. THANK YOU!!!!!!144Visto0likes0ComentariosRe: Sim locked but t mobile says fully unlocked
gramps28 wrote: misssy8 wrote: I paid cash for my phone from Tmobile about a year ago, trying to switch providers, and no matter what I do and what TMobile support does it says 'SIM Locked.' It meets all requirements for unlocking and T-Mobile says "it's unlocked on our end, talk to Apple". Apple Store couldn't find anything wrong. Are there any known issues? How can I start using my phone again? This is really disruptive and a huge PITA and not legal. Was there ever a warranty claim done on the phone? If so the new imei# may not be in the system. Oh snap! Yes, well I had the battery replaced, and the screen. Apple's fault- but it was (supposedly?)the same phone.15Visto0likes0ComentariosRe: Sim locked but t mobile says fully unlocked
gramps28 wrote: misssy8 wrote: gramps28 wrote: Try contacting tmobile support using messenger on one of tmobile's social media platforms to like Facebook or the newly named X to see if they can help you they also are a higher tier of support and dealt with this issue. Did this work? If the person fully meets the requirements it does. I for sure meet all conditions and T-mobile keeps saying "it's unlocked on our end"…..I'm caught in a loop! T-Mobile-Apple-T-Mobile-Apple- no one with solutions.18Visto0likes0ComentariosRe: Sim locked but t mobile says fully unlocked
I paid cash for my phone from Tmobile about a year ago, trying to switch providers, and no matter what I do and what TMobile support does it says 'SIM Locked.' It meets all requirements for unlocking and T-Mobile says "it's unlocked on our end, talk to Apple". Apple Store couldn't find anything wrong. Are there any known issues? How can I start using my phone again? This is really disruptive and a huge PITA and not legal.71Visto1like0ComentariosRe: Sim locked but t mobile says fully unlocked
gramps28 wrote: Try contacting tmobile support using messenger on one of tmobile's social media platforms to like Facebook or the newly named X to see if they can help you they also are a higher tier of support and dealt with this issue. Did this work?76Visto1like0Comentarios