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The1girltess
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Joined 12 months ago
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Re: Unable to connect Chamberlain garage door opener via 5g internet
GET THIS $#!% FIXED TMOBILE. I have been in "offline" status with MyQ app for my garage door opener for 260 days, per the app. Numerous times I tried to reconnect my garage door opener via MyQ app to my T-Mobile wifi over the past 9 months or so. Finally today, I called MyQ thinking it was user error following the app instructions. After confirming that I was following the instructions correctly, the rep asked me what did I use for internet service. As soon as I told him TMobile, he said that is the problem. There is a known issue with TMobile and the settings that come with their home internet units. Sure enough…I googled Myq and Tmobile and voila! Here is more than 1 year of complaints on this topic. RIDICULOUS.I had TMobile when I originally bought the Chamberlain garage door opener and the professional installer was able to get the MyQ app to work and it did flawlessly until TMobile upgraded cell towers to 5G and sent me a new tower. Since that time, I have not been able to use MyQ app. GET. THIS. FIXED. TMOBILE. This is almost 2024 and this should NOT be an issue. While I am grinching…consumers pay entirely too much per month for any cell tower to be down. Too many people rely on cell phones and related services for any tower to be down or providing low signal. It is not only dangerous (i.e. elderly relying on wifi to support their health devices should the fall and need to call 911; wifi supported security cameras, MyQ Apps to see who is coming and going at your home...etc.) it is irresponsible. Someone should be camped out at those towers 24/7/365.1Ver0likes0Comentarios