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Viqsi
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Joined 4 years ago
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Re: Website Login --- Typically Broken, Why?
Okay, I got off the phone with TMobile for Business support, and it appears (based off of what we tried) that if you explicitly try to log in via https://tfb.t-mobile.com/it'll actually work - you'll get the same login process, but ultimately it directs you to the proper site (so now I have this month's billing info, yay!). So they may just have a recurring issue w/r/t redirecting from t-mobile.com or my.t-mobile.com to tfb.t-mobile.com depending on how and where you try to log in. Which is irritating, but at least can be worked around by going directly to the proper site. Hope this helps.Re: Website Login --- Typically Broken, Why?
Ticoscen wrote: Same here. Edge, Chrome and Mozilla only render a footer page and pushes you back to login again. Tmobile phone support (horrible….) said: "it's a known issue with the website." Like, it's obsolete and doesn't get any attention. I can get to my account information the their cell phone app though. Maybe it's Russian hackers f'ing web page things up again. I can't even get there with the phone app. This is completely absurd. Six different attempts across three different platforms all turned up empty and have been doing so for the last month and a half or more. Desktop web browsers (tested: Vivaldi on Win10, Firefox on Win10, Edge on Win10, Vivaldi on macOS, Safari on macOS), after login, all just show the footer page. Attempting to access it via the cell app gets me an error message as follows: "Webpage not available" - "The webpage at tmoapp-web://https://my.tmobile.com/billandpay could not be loaded because: net::ERR_UNKNOWN_URL_SCHEME" EDIT: Hitting the Back button helped this time around, but hadn't accomplished anything last month.
