Forum Discussion

ssts5's avatar
ssts5
Network Novice
Hace 2 días

Free phone Not free

I upgraded my phone via chat a couple of months back and was told I had  a choice of the S24 or S24 + for free. Of course I picked the S24+ who wouldn't  pick the better phone. I have been charged 11...
DeanoT's avatar
DeanoT
Visitante
Hace 8 horas

I know this is not something you want to hear, but nothing in life is free, nothing!

  • ssts5's avatar
    ssts5
    Network Novice
    Hace 7 horas

    They do give free phones

  • ssts5's avatar
    ssts5
    Network Novice
    Hace 7 horas

    And just so you know I sent an email to corporate and they called me yesterday and I did receive my credit towards the balance of the installment plan so the phone is free. They honored the contract I made with the chat representative . So kudos to T-Mobile.