Forum Discussion
How do I use email (only) for support and feedback?
With poor (not zero) hearing and lousy memory I avoid doing ANY business on phones -- and much prefer to have in writing in email.
How can I contact support via email?
Feedback: I do not want to get "texts" with codes to use my phone as a security device -- I ardently resist this from online businesses -- had to quite using a couple of credit cards and some banks and investment companies. I don't want to get ANY texts from TM -- except for my REMAINING balance on my pre-paid phone plan. Just the balance ma'am.
So, as a computer programmer -- I gotta ask, as I always do -- why not join regular email with texting and all messaging SMS, MMS, “slack”, etc …. not that technically hard and get’s us our of our communication silos (echo chambers).
Dru
You can turn off most text from TMobile in your MyTmobile app if you are a post paid customer.
I've been with TMobile for over 20 years and they never had a dedicated support email but they do have a personal TMobile email that I've been contacted by them.
