Forum Discussion
My T-Mobile Login Loop Bug
Dear Friends, I just battled for days (and now overcame!) a login loop issue while trying to log into My T-Mobile. I post this here on the off chance that it will help some other poor, con...
I still can't get logged in - using my email or my phone number. I get stuck in the loop on the second page where it wants to confirm my phone number, and then that either just reappears or I get the "Uh Oh, it looks like we have our wires crossed.
I can't contact T-mobile Support online because you have to be logged in to do that. And I can't friggin log in.
I've called three times about this - you'd think they would want me to be able to access my account so I can pay my bill. They have no idea what is going on or why. I got a voicemail message that the tech people said "nothing is wrong" and "try logging in again" and in Chrome, Firefox, Safari, and the mobile app I still get the same problem.
Can't log-in. Stuck in an infinite loop. Very frustrating.
