Forum Discussion
Conference call says it's not in my plan
I dial into a 12-step recovery conference call. Recently, I'm getting a message about it not being in my plan when I try dialing in. It says I'll get a 1 cent a minute charge. What's goin...
The provider that hosts the service is charging a termination fee for the call. This is allowed in a few states. There is nothing T-Mobile can really do. You might be able to use a voip provider to see if the charges don't apply then. But the service requiring the fee there are no work arounds for.
So I have 2 phones...One is directly through T-Mobile (LG Stylo 2) and the other is through Straight Talk, it is a TracPhone on T-mobile service. When I try to call conference number on direct T-mobile phone it says the number is out of call area and I will be charged 1 cent per minute but when I use the Straight Talk phone I have no issues calling in at all. This is straight up T-Mobile trying to charge their regular customers...this is how T-Mobile shows their loyalty to their direct customers, they charge them more. This is NOT the provider hosting the service this is T-Mobile.
