First responder plan

I have been scammed by TMobile as well. I went in-store May of this year to inquire about their plans and was told that nurses and doctors qualify under the EMT Magenta plan. So I switched from FirstNet to this scam of a company. They took a look at my hospital ID and I even got a discount on my new phone which was only for first responders ($800 off for the Samsung Galaxy Ultra). Uploaded my documents online, everything was fine. Now, last week, I received a text message saying I need to upload documents to verify my EMT status. I thought that was odd so I called 611. They told me ONLY EMTs NO ORDINARY HOSPITAL STAFF. I even read that for nurses and doctors, they need to upload hospital ID O recent paystub O official letter of service. Over the phone, I was told they cannot do anything about it unless I have an EMT certificate, ot just go in-store to see if they can override the process and get my EMT status verified that way. But then I would have to that every year.