Forum Discussion
routine overcharge on my bill
For about a year, T-mobile is overcharging me an extra $ 9 every month. Evey month I have spent an hour or more explaining the mistake, nobody cares one bit. Every once in a while they lower the bill...
They claim its for phone that was a free trade-in. Store clerk forgot to register old phone as trade-in, now she claims I owe her $ hundreds and she refuses to acknowledge that she took our old phone in trade.
