Forum Discussion
Two hour wait for customer support - then a hang up
I need to be able to receive verification text codes. I have called customer support twice now with a 2 + hour wait. I even decided to wait the two hours and the system disconnected me and would not ...
Thanks Fireguy_6364.
I am seriously shocked that there are other threads out there from over 9 months ago with the same issue. I think that is too long to have these crazy wait times.
I should be able to email this to T Mobile and have them take care of it. Or leave a message, whatever, but there should be other alternatives.
