Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
I am also in the same boat. Got the Buy 1 get 1 free deal for the LG V60. One phone seems to be fine, though I do not use the speaker very often but when I do use it I haven't had the mic cut out.
BUT... the other phone has the mic cutting out during calls when the speaker phone is working. I have gone through and did a factory reset and kept all the extra "phone/mic" apps off of it and have this problem. I called TMO and they said they would send a new replacement, which we got this past week. Again I keep getting the microphone cutting out with the speaker phone.
I will test some of these other ideas listed, like the turn the speakerphone off, to see if what I have is the same. There are quite a few people discussing this microphone cutting off issue and hopefully it'll be resolved.
I've been with LG phones since the G2 and think they pretty decent. Actually I have a LG G6 that has been running nearly nonstop for over 3 years and it still runs like a champ.
