Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
I also have this problem with my v60. However I have found that if I just turn off the speaker mode and turn it back on it starts working again without hanging up on the call. So I just do that. It is an annoyance however that LG is not acknowledging there is an issue. Perhaps the people who have gotten problem tickets could help refer the rest of us to whomever they are working with or have that support person reach out to this forum support topic?
