Forum Discussion
Whitelistandregularusage plan? Really?
It is truly amazing how some T-Mobile tech support people are so completely useless! After waiting on hold and being subjected to inane music, and a recorded message that tells me how important my ca...
Thank you for posting this! I was on hold with T-mobile they quoted my wait an entire hour. While waiting, I started googling "whitelist general usage" as well. Eventually I stumbled upon this help post. It did the trick and I got 30 minutes back and a headache worth of convo! We had been working with some T-Mobile reps to help us and they couldn't figure it out either.
