Forum Discussion
Unable to locate a returned device
I have been unable to get my issue resolved with T-Mobile and they consistently state that I should not worry and that they completely understand. I think if I hear one more representative from T-Mo...
I'm experiencing the same thing. It is really frustrating. I talked to several reps before I sent my wifi box back. They all said they made notes on the account and assured me everything would be sorted. Lies. Once they had the box back, they keep charging for me $400 for it. Disgraceful customer service.
