Forum Discussion
will a unlocked sonim xp3 phone work for t-mobile after january 1 2022
will an unlocked sonim xp3 phone work for tmobile after january 1, 2022
- AcensorTransmission Trainee
IMO You should consider it a real possibility both that it will continue to work in definitely and that it will stop later in the year. I believe your model will continue to be supported.
But I strongly suggest that you have a Plan B in place for if and when it stops working.
Points worth mentioning maybe:
…Sprint/t- mobile When I checked about a month ago was offering to send me a free Somin XP3 to replace my even older flip phones which they said where going to stop working at the beginning of this year. So it's odd that they're telling you your XP3 will stop. This is not the first time that I have gotten clearly inconsistent messages regarding this from T-Mobile and Sprint.
…Have you looked into one free phone they're willing to give you to replace your roof which they say will stop working? Why not go ahead and order a free replacement phone from them? Charge its battery, and stick it in a drawer. If the present phone you have keeps working leave it in the drawer. If your present phone stops working Take the new free phone out of the drawer and activate it
…As of today I have two Sorint flip phones (One really ancient Kyocera, one Dura XT) no I was told would go dead at the beginning of this year. Both of them are working fine at this moment. I have a Sonim XP3 on a separate t-Mobil account, It is also working.
….I note with surprise that my older Sprint phones …assumably communicating with the old sprint towers…I actually have areas of reception on trails in a hike with the phone with the T-Mobile account, even though it is a newer phone, has no reception.🙄
does that make sense?
Al
- AcensorTransmission Trainee
If you persist/dig-deeper I believe you will find that you can get a free compatible flip phone from them: I'm virtually certain they'd give you an alcatel go flip 4. It's not the greatest flip phone out there but works. They also (and I know you'll find this odd) a Sonim XP3. And they offered me a $200 credit to buy from them any phone they sell. (The problem with that is as far as I could tell sell only two true flip phones… one being the alcatel go flip 4.
But I'd say don't wait… get a free garrenteed compatible phone from them BEFORE yours might become useless. For one thing they may take weeks to get the new phone to you. It'll cost you nothing… and if you decide not to use it you canstick it in a drawer or sell it. They can't force you to activate it.
- Mirror_and_snakTransmission Trainee
Thanks again, that’s aligned with my thinking too.
When you say "persist/dig-deeper" are you thinking verbally, after calling 611? In person, at a T-mobile store? Is there some way to do this "digging" just through the website? In your experience, what's the best tactic?
- AcensorTransmission Trainee
Here’s what I mean by dig deeper:
# Call 611 and see if you get DIFFERENT reps. Different reps sometimes have different knowledge.
# Ask to speak to a supervisor.
# Call or walk into one or more t-mobile stores.
# Go to the website and ask the same questions to a Chat rep.
I don’t know what the “Best” tactic is.
I’ll add I suggest you SPECIFICALLY tell them other t-mobile subscribers in your situation have been offered two different models or flip phones: Alcatel Go Flip AND a compatible newer Sonim XP3 and you want them to send you one.
Al
- Mirror_and_snakTransmission Trainee
I ended up stopping in at a T-mobile store and asked about this. The supervisor was eventually called out and he determined that my Sonim XP3 would work fine, and that I got these messages because they were just automatically sent out to everyone who didn't have some such-and-such kind of phone or something.
Additionally, the promotion for the free replacement is only available to people paying for a much more expensive plan that I have, so in my case it would have been a very expensive replacement.
- AcensorTransmission Trainee
Glad you got that clarified.
Sadly, periods it is not that unusual to get inconsistent or in accurate information from cellular carriers customer service it can be very frustrating.
(IIRR I think I had mentioned I believed your XP3 phone would continue to work. I have the same model.)Re "the promotion for the free replacement is only available to people paying for a much more expensive plan that I have”:
Humm.
That’s odd that you say that.
I have two other sprint phones that are in ancient plans cheaper than any plan you've ever heard of. In fact so low cost that if I told you you might think I'm BSing. The point I'm making is that Sorint/t-mobile IS supplying me free phones for those two, as those accounts are using phones that will not work after the end of May
- AcensorTransmission Trainee
I purchased one if those recently and have it currently running in t-mobile. When I checked it's model and EIN number with tech support I was assured it will work after Jan 2021. I hope that will prove true. BTW…I like the phone…though it is bulkier than my DuraXT which t-mobile says will not work after the new year.
- Mirror_and_snakTransmission Trainee
My Sonim Xp3 still works (late April 2022 now) but I am getting regular texts from T-mobile telling me it won't work after July 1. Should I believe them?
- Mirror_and_snakTransmission Trainee
Thanks Al. They have offered me a new phone for $0 but it's a touchscreen smartphone that I don't want. I suppose if the XP3 does actually stop working I could get the free phone anyway and just use it as a stopgap until I find a new flip phone...
- Mirror_and_snakTransmission Trainee
I'm on a $15/month prepaid plan (because it's way cheaper than any of the post-pay plans and, since I barely use any data at all, I definitely don't need the maximum amount of the latest number of Gs). The promotion, I'm told, was only available either to those on a post-pay plan, or to those who upgrade to a prepaid plan that was 2-4 times more expensive (maybe both, maybe just the first one, I can't remember). I don't think they were making it up on the spot, either; they had to consult a table that had been printed out from corporate HQ.
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