Forum Discussion
actualización de android
After installing an android update today, my phone app will close down a few seconds after I open it now. I had wife call me and I can answer and use it but if I open it to call, it shuts down before I do anything.
which phone app are you referring to? the dialer? and you did the cache/storage wipe for the calling app itself or the entire phone? personally after a update if im running into issues i start with booting into safe mode to make sure an app i downloaded isnt affecting it..if it still happens then i move on to a cache wipe of the phone itself and then test..if that doesnt work its on to the factory reset.
google cache wipe for the REVVL 6 Pro..
- fireguy_6364Modem Master
which phone? and which update was pushed to it? also what all have you done on your side to try and fix it so far?
- MWinshipNetwork Novice
It is a revvl 6 pro. I went into apps, phone and cleared the storage and cache. It will open for a little longer now but still shuts down. The only other solution I have found, is to factory reset the phone. I haven't done that yet. I am using another phone app that I downloaded from the google store and it seems to work.
- fireguy_6364Modem Master
which phone app are you referring to? the dialer? and you did the cache/storage wipe for the calling app itself or the entire phone? personally after a update if im running into issues i start with booting into safe mode to make sure an app i downloaded isnt affecting it..if it still happens then i move on to a cache wipe of the phone itself and then test..if that doesnt work its on to the factory reset.
google cache wipe for the REVVL 6 Pro..
- MWinshipNetwork Novice
it was the default phone app. I erased the cache/storage in the phone app.
- fireguy_6364Modem Master
so could be a conflicting app creating the problem or the update itself didnt load correctly in some areas.
- tmutrenNewbie Caller
I have the same problem. See https://www.reddit.com/r/tmobile/comments/134le42/tmobile_revvl_6_5g_boot_loop_and_comandroidphone/
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