Do not get verification text codes via SMS

I have the Pre Paid T-Mobil plan, I cannot get any verification codes via Text, went to the T-Mobil store they could not help me, I cannot get texts for verifications be it from my bank or any other important places for verification, this is very frustrating because my My husband has the same plan, same phone, he receives them. What can I do, anything on my phone (Android) or is it on T-Mobils end of it, Thank for your help