Forum Discussion
Don't receive automated account verification text messages.
For any site I visit (desktop or mobile version) that has a 2-step authentication and sends out a text message with an access code, I don't receive that message on my phone. I do receive texts fr...
I've had trouble with this too in the past. This is something that can be fixed by our Care team. Si Community-2153, we can have a specialist check your account and make sure these message aren't being blocked. The last step is filing a Trouble Ticket to have our engineers take a look at your connection on the back end and help fix anything that's stopping them from coming through.
Yes but why should I have to use my personal time and work through a robo-service call center aitch-ee-double hockeysticks in order to receive my texts? I don't really want my phone company deciding which of my texts I want to see and I don't want to have to notice that something is missing.
