Forum Discussion
Google Speech Services not downloading
This issue is still ongoing, and it seems to be so only on T-Mobile. I am not blind myself, but am heavily involved with blind and low vision assistive technology on the PC and Android platforms. Google Speech Services have completed updating on Android for the vast majority of people at this time, and without repeated attempts.
My phone keeps trying, but at every turn the message that's showing up is, "Waiting for network connection." Well, the phone is connected to the T-Mobile network as it's being used at the same time as a mobile hotspot and clearly shows that it's got LTE or 5G service with multiple bars.
Something needs to be done to fix this, as it has got to be on the T-Mobile end of things, not the device end of things.
By the way, I am on the phone now with T-Mobile Tech Support, and I strongly encourage others who are having this issue to call in (611) and report it. These things only get attention if the issue is formally raised by enough customers.
Actualizar: Tier Two Customer Tech Support was able to get me a resolution to this issue. My device tries to auto-update languages only over Wi-Fi by default, and since I don't have a Wi-Fi connection most of the time, it just keeps "spinning and spinning" with the Waiting for network connection message. Here are the steps to fix:
1. Configuración
2. Google
3. Settings for Google Apps (toward the bottom of the Google Settings)
4. Search, Assistant, & Voice
5. Voice
6. Offline Speech Recognition (Manage downloaded languages)
7. Auto-Update Tab
In the Auto-Update Tab there are three radio buttons:
- Do not auto-update languages
- Auto-update languages at any time. Se pueden aplicar cargos por uso de datos.
- Auto-update languages over Wi-Fi only [default]
Choosing either "Do not auto update languages," or, "Auto-update languages any time. Data charges may apply," should fix the issue.
Turning it off definitely does, as no attempt is made to update, ever.
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