Forum Discussion
Pixel 6 Pro preorder
Why would T-Mobile wait until the day my 2 Pixel 6 pro phones are supposed to ship to change the date from 10/27 to 11/12 - 11/18 2-3 weeks. They just changed it on the web site no email or anything, you would would think they knew they could not ship it on today's date and would have have let me know and at least sent a email
My Black Pixel 6 Pro 128g ordered on 10/20 backordered to 11/12 to 11/18 shipped late last night to CT by 2-3 day UPS came around 12
I'm setting it up now
Yup, total lack of communication shows absolutely no care for loyal customers.
Even when the same thing happened with Verizon they at least sent a email and they have no concern for their customers
The same has happened to me also, so far based on post this has become a disappointment even more.
Very annoyed also, how the hell can a pre order sell out in 1 hour. I literally placed my order 1 hour after launch very annoyed at Google and TMobile. It's both their faults for this, this is why Google will never really compete with Apple and Samsung
Ordered 1 hour after launch on the 19th White Pixel 6 Pro still nothing on my order page other than it changing from the 28th to 12th -18th.
I also ordered a white 6 pro and my order says the same
If you look a T-Mobile site the white pro has a longer wait time
unclewall wrote:
I also ordered a white 6 pro and my order says the same
If you look a T-Mobile site the white pro has a longer wait time
Yeah but from what I gather that is for new orders placed after the pre-order customers orders have been fulfilled. But who knows at this point I've been told 3 different things by customer service which makes me believe they don't know anything and just try and get you off phone. According to one my order was gonna ship at the latest yesterday, but that day has come and gone and no change to status
I ordered a original pixel xl with 128 memory 1 black 1 white on black Friday with Verizon they came in March, this time around I don't think it will be a long wait, the reason you don't have yours is because you ordered white
You are right they don't know when they will ship, I don't know what the hold up is but it looks like Google doesn't know either
look for your card to be charged and or UPS account to show tracking
So everyone who ordered a white pro is screwed? I ordered 2 of those eta of 11/12 to 11/18
Ordered on 10/24. No updates from tmobile and customer support just says should receive by the 18th
Whats the point of pre ordering if people who ordered day of release have theirs?!?!?!
No communication
