Forum Discussion
Pixel 8 screen issues
Hi everyone. I'm new to the boards. Has anyone had any issues with the Pixel 8 where the screen goes, what is best described as, "green snow"? It has happened several times in the past 3 months. It goes away eventually but it has been happening more frequently lately. I've called tech support and apparently this is a known issue but I'm wondering if anyone knows of a fix that T-mobile doesn't know of. Any help or info would be appreciated. Have a great day people.
✌
j
Update for the people having the "green snow" issue. Before I had mine replaced I found that if I pressed on the screen in two places, usually the top and bottom of the screen, it cleared up immediately. In my case it appears to have been a loose connection between the screen and whatever sensor or lead or wire it connects to. I hope this helps and I hope it helps you save some $$$.
jP ✌🏻
- duffalNetwork Novice
This is my 2nd pixel phone in 9 months. The first one was a battery issue, could only use wireless charger, now this one has the "green snow" screen. Tmobile isn't helping me, just giving me a run around. Saying talk to this person and then that prson says to go in store. but then the store says talk to someone else. I am within warranty. I have tried the google steps. It keeps getting worse and has been really bad for 2 days now. Tmobile wont even give me a straight answer. They say after the holiday weekend they will call me back. really doubt it.
- jjpetRoaming Rookie
Update for the people having the "green snow" issue. Before I had mine replaced I found that if I pressed on the screen in two places, usually the top and bottom of the screen, it cleared up immediately. In my case it appears to have been a loose connection between the screen and whatever sensor or lead or wire it connects to. I hope this helps and I hope it helps you save some $$$.
jP ✌🏻
- jjpetRoaming Rookie
Thank you but no joy. It's gotten to the point where it is happening several times a day. It happened while I was typing this post. I'm getting it replaced. Asurion actually did it for free....well $5 really, but I could live with that. I'm just sick of it. Hopefully it will be here tomorrow (Thursday) and I could kiss this problem goodbye. This is my 1st pixel and so far I'm not impressed. Thank you everyone for your tips and suggestions as well as your support. ✌️
- HeavenMAdministrador de la comunidad
Thanks for testing out the static electricity fix. Eliminating any variable is still progress. Did you follow the troubleshooting steps from Google that I linked above? There aren't a lot, and the drop downs provide easy to follow instructions.
It is helpful to know which of those steps you tried and ultimately which one helped or if you still have the problem after doing all of them.
- jjpetRoaming Rookie
I just tried the static electricity fix a second time.Turned out to be a load of BS. I think they're just trying to avoid having to replace all the phones with this glitch. Just an opinion, not based in fact.
- jjpetRoaming Rookie
Hi. No. No specific app, nothing installed or uninstalled. No rhyme or reason to it. It happens out of nowhere. It varies on length. I'm going to try the "static electricity" theory next time it happens.
- HeavenMAdministrador de la comunidad
Hey there! Green static on a phone sounds almost spooky. Since it comes and goes I am curious if it happens when you are on a specific app or maybe it starts when you open a specific app and then takes some time to go away. Did this start after an update or installing a new app? Does a restart make it go away or does it just take time? Google also offers some really good troubleshooting steps for screen issues. I would try these before jumping to a master reset. Fix a Pixel screen that doesn't work correctly - Pixel phone Help (google.com)
- jjpetRoaming Rookie
Static electricity!? 🤔 I'll check out your link. Thank you for the info.
- gramps28Router Royalty
The answer is in the link.
- PiggysnoutsNetwork Novice
ok gramps28, what do I do once I log-in to repair mode?
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