Forum Discussion
stuck on tmobile screen
My phone powered down without human initiation and is now stuck on the T-Mobile screen. I am not sure if it ever fully powered down when he became stuck or if it became stuck when it tried to po...
Do you have a removable battery or can you hold power and volume down or power and home button together until restart? What model do you have?
I have a LG Stylo 3 Plus. I've had the phone for 3 years. I started experiencing the same problem today while charging the phone and listening to a Audio Book, 10/01/2021.
I tried the following troubleshooting options:
- First, I removed the battery for up to 20 minutes, replaced the battery and restarted the phone, Multiple times at varying amounts of time. - Did not work
- Second, I tried pressing the Down button and the Start button for up to 20-30 seconds. - Did not restart the phone.
- Last, I removed the battery, SIM Card and SD Memory Card, waited a few seconds and replaced only the battery and SIM Card... This worked.
I don’t know if my SD Memory Card was hacked or damaged, but removing it worked.
