Forum Discussion
Custom VM Greeting
I would like to use an audio file (mp3 etc) to change my voicemail greeting.
Can this audio file be used as a custom replacement?
Well no. You can always call in to voicemail and record a new greeting. The visual voicemail app allows you to change greetings at least on the Android version. When I had an iPhone I could record a greeting by calling voicemail and going through the menu for voicemail greeting. Digits had no effect on that. But to be clear I never got digits to work correctly with my iPhone.
but like I said previously if you'll call in to your voicemail select your voicemail greeting and record a new greeting you can record whatever is playing in the background from another speaker and that can be your new greeting.
This is a load of crap, you should be able to upload an MP3 directly to your voicemail as recording it via your phone loses a lot of quality of the original recording. T-Mobile you need to fix this, it's freaking 2021 you should be able to do this!
Note, I am paying your company $870.21 a year for your service, you should be able to allow your users the ability to upload a simple mp3 file as their voicemail greeting.
As a customer I really don't consider this topic solved, as the "solution" mentioned above is really not a solution, It's more of a sloppy and I'll suited workaround. I would like to have the ability to upload a professionally tailored outgoing voicemail message. Something that I can be confident that will present me in the the best possible way to friends, family, current / potential / and future employers, and (especially) current and potential play mates ;)
Who's with me? Who really want's their raw voice on an outgoing voicemail recording? Or worse yet, sound like your trying too hard by using the "solution" proposed by @snn555.
No! I think we need the mentioned feature, right @seapea @Jeffrey?
I would like to use a audio file and after looking at this Tmobile support session it appears that it was once available.
It is my understanding that it was available but lost during the transition to DIGITS.
vjtk wrote:
These guys do it all. They have a voice-over service (including writing the greeting script) and transfer the greeting to your phone in super high quality. I couldn't find anything better online anywhere. https://www.okcvideoproduction.com/upload-custom-voicemail-greeting-wav-mp3
This looks like exactly what I'm/we're looking for! I was all excited until I went to the payment page.for having a pro record a small message and install it on my phone's VM: $350 !!! No way!
$200 if I send them my own mp3 or wav file. Still too much!
We SHOULD be able to do this ourselves. C'mon T-Mobile/Android!
I do remember it wasn't too long ago that this was not possible to use a pre-recorded message file. However you can still record a new greeting and play back the file and have the phone record it.
Basically play the file over a speaker while you are in your voicemail greeting menu and are recording.
Well no. You can always call in to voicemail and record a new greeting. The visual voicemail app allows you to change greetings at least on the Android version. When I had an iPhone I could record a greeting by calling voicemail and going through the menu for voicemail greeting. Digits had no effect on that. But to be clear I never got digits to work correctly with my iPhone.
but like I said previously if you'll call in to your voicemail select your voicemail greeting and record a new greeting you can record whatever is playing in the background from another speaker and that can be your new greeting.
Yes there used to be a way to check voicemail and change voicemail settings by going to your T-Mobile account page. however now when following the same instructions you'll be taken to a digits page where you'll need to use that app or perhaps even from its own desktop view web page. Outside of that the only other thing I can suggest is to use the previous suggestion I suggested earlier.
I agree, that option was available before, but I don't see that as an option any longer. I think snn555's suggestion is your best bet.
