Forum Discussion
Custom VM Greeting
I would like to use an audio file (mp3 etc) to change my voicemail greeting. Can this audio file be used as a custom replacement?
Well no. You can always call in to voicemail and record a new greeting. The visual voicemail app allows you to change greetings at least on the Android version. When I had an iPhone I could record a greeting by calling voicemail and going through the menu for voicemail greeting. Digits had no effect on that. But to be clear I never got digits to work correctly with my iPhone.
but like I said previously if you'll call in to your voicemail select your voicemail greeting and record a new greeting you can record whatever is playing in the background from another speaker and that can be your new greeting.
Jeffrey wrote:Note, I am paying your company $870.21 a year for your service, you should be able to allow your users the ability to upload a simple mp3 file as their voicemail greeting.
As much as I agree with everyone who wants this customized option, you have to remember that voicemail on iOS as with any other carrier is handled by Apple. This is not a T-Mobile thing. You'd have to get T-Mobile and Apple to work together on this so that the operating system would be able to communicate with some aspect of T-Mobile's overall system so that Apple could create the option to do so and even though iOS handles voicemail, the caller from whatever carrier is still going to need access within T-Mobile to hear that customized message. Obviously this is just not a high priority for either company. So it doesn't matter how much you pay T-Mobile if Apple is the company controlling it.
