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opdave2001's avatar
opdave2001
Transmission Trainee
Hace 4 años

Face ID

I just upgraded my iPhone 11 to the iPhone 13 Pro. I used face id previously to log on to the T mobile website. I set up face id on the new phone and it is working EXCEPT on the T mobile site.I tried disabling it for the site and then turning it on several times. Any suggestions?

  • opdave2001's avatar
    opdave2001
    Transmission Trainee
    Hace 4 años

    Apple tech helped me solve the problem. They had me delete the TMobile app and reinstall it. Worked like a charm.