Forum Discussion
Official iPhone 14 Preorder Thread
In October 2022 I responded to tMobiles current offer to pre-purchase two new iPhone 14 Plus. At the store they made it very clear that I would receive the same benefits as the Magenta Plus because I am with the Grandfathered Military One plan. They told me I would get an automatic $400.00 off each phone based on the promotion and another $200.00 per phone based on my trade-ins. I was thrilled. As I was finalizing the orders I asked for something in writing showing this and they stated (even the manager came out from the back and verified) that I would receive then$400.00 off each phone promotion as well as the $200.00 the trade ins would probably bring. I was told it my take 3 or 4 months to see the credit of the $400.00 per phone. I went in to the store again on March 9, 2023 to see why I hadn't seen the credit yet. They looked up online and said I got all I was going to receive when I got $25.00 on the day of transaction for each phone and now $175.00 on each phone spread out over 24 months. It was very clearly stated when I bought the phones that I was to get $575.00 more on each phone spread out over 24 months; not just $175.00. I am fuming over the misrepresentation/bait and switch or whatever tMobile is calling their rip-off scheme.
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