Forum Discussion
jteis
Hace 4 añosRoaming Rookie
WARNING! My iphone was hijacked. They stole my email, my tmobile account online, and my coinbase account,
HOW DO WE STOP or PREVENT THIS?! My iphone was hijacked Fri Dec 3, 2021. They stole my email, my tmobile account online (yes, this one right here that I am chatting on), and cleaned out my coinbase ...
jteis
Hace 4 añosRoaming Rookie
tmo_mike_c wrote:oh boy, that's terrible. For Coinbase and your email, you'll need to follow up with their support teams to figure out how it was accessed and reset your account. For you T-Mobile account, you can report unauthorized access directly to our Tech Care team and we can escalate it to the right folks on our side. Sorry this happened, but please make sure to get in touch with our team so we can address your T-Mobile account.
Hi, mike - How do I report this? How do I contact Tech Care? On Dec 3, 2021, I contacted Tmobile and they reset my phone and told me to remove my old SIM chip. They said the old SIM chip was vulnerable to being put onto another phone. Again, how do I report this to Tech Care? thank you, Jane
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