Facturación

I have been with t-mobile for almost 2 years now and I pay every single month. But Some how I get charged all these extra stuff and hidden fees they dont tell you about. Not only do I have to fight every single month since they always  want to turn me off on the 4th when I have told them I dont get paid till the 15th and have begged them. Not only do I have to deal with this I have been threatened by a agent which had me balling my eye's out. and called some very rude names. Calling me responsible when I pay every month and not to Mention if you send back a  product they charge you for a  "damaged item thats happen to me twice now. I have been told not to call back because according to a agents words "this is how we do things dont like it dont call back" I am on hold with costumer care serve to talk about my bill  for a total of an hour and a half now. I pay every single month there should be no reason why I have a 600 dollar bill when all I have is 2 phones and a internet. All I can say is i feel so abused cause i have to take it since the only Service that works where i live is t mobile I need to know why this is allowed why are you guys allowed to abuse me and basically steal from me and dont ask to speak to a manger cause they wont  get you one.