Bill & Charges

Talk about features and charges showing on your bill.

Forum Widgets

Discusiones recientes

How does a postpaid user download a bill?
I need to download (or at least be able to print out) my bill to get proof of address and phone number. I am a postpaid user so it should be easy but I cannot find out how,
RichardRegal
Visitante
Hace 12 horas
19Visto
0likes
1Comentario
Payment Arrangements and Reconnect Fee's
I have noticed that T-Mobile has started suspending lines very quickly. They use to contact you and send you text messages, but that seems to go out the window now. You wake up the next morning and your phone doesn't work. Of course, they always claim that it's because the bill is 30 days past due. The other thing I have noticed is you can establish payment plans, but they don't stretch out to the day's you get paid, so you end up missing the payment and accruing more fee's which makes your bill more expensive. Especially since their customer service has gotten worse lately where they don't give out credits for that anymore, at least for me. I'm tired of trying to catch the bill up and it just gets higher and higher because I can't make a payment arrangement that makes sense and sets me up for failure and more fee's, I think I'm going to have to research other carriers and start looking in to switching to them. I thought after being with T-Mo after 10 years that it would count for something, but I guess not. ☹️ Anyone else have an opinion on this?
SinCityJoe3
Newbie Caller
Hace 10 días
56Visto
0likes
0Comentarios
TMobile refuses to honor contract
24 year customer on a family plan. Friday was looking into my own essentials plan and talked with a Tmobile website chat agent about starting it. I told them whatever I do I want to keep my number that I've had for 24 years. They assured me I could and I made sure the number was released from the family plan. The sales agent talked me into the go5g plus plan in order to get a 800 off new phone (I don't need a new phone whatsoever but I thought it was a deal worth taking) multiple times I checked that I would be able to keep my number and I asked one more time before signing the contract and authorizing payment, they assured me I could keep my number. Today (Tuesday) my new phone arrived and I went to set it up with my new account and now they are telling me I can either have the 800$ off OR keep my number. I told them that I confirmed numerous times in the chat logs that I could keep my number and now they refuse to honor the deal their agent made. They talked me up to a more expensive plan and talked me into upgrading my phone and now I'm stuck with a new number or paying 800 more than originally agreed upon. How can you expect your customers to honor your contracts when you can't even honor them T-Mobile
ThatDustyGuy
Network Novice
Hace 12 días
65Visto
0likes
0Comentarios
When a Deal Isn't
A heads up to all who are considering using T-Mo's offer of delaying bill payment by slicing the bill into two equal amounts. I selected this option which was made available on the T-Mo bill pay website. I got a notice that there was a much-larger bill than expected ahead. Looking at the details I saw a Late Charge of $8.75 and a chargeback of $20 for non-automatic bill pay, When I called 611 abut these charges I was told that the $8.75 was imposed because I did not pay the bill on time, and the $20 because --- who knows why. Essentially because the Payment in Full did not take place, There was no such a warning of loss of discount and imposition of charges when I signed up for the delay. The lady at the other end said that T_Mobile was doing me a favor by giving me extra time, but had never considered the arrangement as a handshake. To me, if you owe someone money on Day X but you request that the payment be delayed by a week, and the other party agrees - this means that you both agreed for a new payment due date as a one time only favor. T-Mo doesn't see it that way. Late is late. I was able to get a credit for the $8.75 late charge. As for the $20 autopay discount, I'll just chalk that up to Never Again,
StageDoorJohnny
Newbie Caller
Hace 16 días
70Visto
1like
0Comentarios
Another increase to their...we won't increase you bill
I've been with TMO since 2000. I'm on the Magenta 55. Grandfathered(no longer offered) assured price would not increase the it did...last year and here we go again. I use the basic services...calling, data, Hotspot. Wifi calling. The best solution TMO had was a SALES PITCH on why my services would cost more. 25 years of loyalty GETS YOU NOTHING with TMO. Shame on you!!
curtis224
Newbie Caller
Hace 23 días
148Visto
1like
1Comentario
T-Mobile refuses to credit my account for a device I returned & is now threating collections
This is going to be a but long but I need help I have 5 lines with T-Mobile for my business account. Last August I had some issues with one of my Samsung s24 and went to the the store for help. It was not charging as fast as it should so I was concerned. They requested a replacement device for me and it was shipped out. It arrived September 20th but was sitting in the mailroom for a while so I didn't know it was there so I went on vacation. I came back from vacation in late October and got the phone. By this time my current 24 phone was charging at normal speed so I decided not the take the replacement device. I sent the device back in November (full transparency, I kept forgetting to take it back to the store) so It was done mid November. I called customer service and checked and they told me to use the return slip that came with the package. I didn't open the package; it was sent back the same way it was sent to me. I was told I would get a confirmation email once they received it so I thought that was that. At the end of November, I got my bill and I saw a 1300 no-return charge for the device. I called customer service and I had to explain to them that the device I sent back was the one they sent to me, not the one I had issues with. I was told that once the phone was registered by the team they would credit the account. Another 2 weeks passed and nothing so I called them back. This time I was told that I had to wait until the warehouse finished sorting as they hadn't gotten confirmation that the device was received. In Mid- December I called again and this time I was told that I would not be getting my credit because I didn't send the phone back. I had to get the tracking number from UPS and give them my IMEI number so they could verify that I still had my original device. I was told a ticket would be raised and that they would get back to me in 3 days. No one did so 5 days later I called again and this time I was told by a different agent that since I sent the device back after the grace period I would not get my credit (I thought it was 60 days and it was 45 days). I asked at this time if they would send the phone back to me since they are charging me the full cost of the phone. Again I had to go through the verification with my IMEI and only at this time did the rep confirm that they still have not received confirmation from the warehouse. I had to ask for a supervisor and I was told that this is a unique case since I sent back the working device and not the one I wanted to replace. Again I was told another ticket would be made but this time I was asked to pay the 1300 charge and that it would be credited to future bills. Since I was told different things at different times I refused to pay it. This was the end of December and since then I have called at least twice a week for the last two & half months. I have been told the same thing and just sent to multiple people without any resolution. When I ask about the ticket I am told they will check but refuse to give me a reference number or tell me it's the internal ticketing system so they can't share the ticket details. At times I am on the phone with the rep for up to 2 hours just being sent around or waiting Note that my account was suspended in January even though I was told they were working internally to resolve this and I was calling them multiple times. I was then sent a notice that I have to pay for all the devices I had on my plan (so all 5 lines) I don't have an issue with this. My issue is that they are still asking me to pay the full cost for the returned phone but will not confirm if I will get it sent back or if I can go to a store for another. I have asked what will be done to the phone since I am essentially paying for a brand-new phone that is in T-Mobile's possession and I have not given a clear answer. Now they have threatened collection because I refuse to pay for the phone I returned in November. Yet I cant get an answer from customer service on the several tickets they claimed to have raised or the internal escalations they claimed they did to get my account credited. What do I do at this point?
Jayl37
Network Novice
Hace 24 días
119Visto
0likes
2Comentarios
Is it possible to access call recordings?
Hi everyone! 17+ yr customer with Sprint/T-mobile. Stuck with sprint during the bad and always hoped when the time came, Sprint would repay my loyalty but with the acquisition by Tmobile, looks like none of that matters. I've included details below, but to get to the point- is there a way or has anyone been successful requesting Tmobile support to review details of a call with their sales rep? seem like i was victim to a bait and switch scheme and unfortunately, it was all over the phone so there are no records outside of the recording with the rep. summarized details: In January, I decided to leave Tmobile and switch to Verizon. I called support to find out the process to terminate my contract. The customer rep on the phone told me they could give me a deal. I bit and they switched my plans and shipped me new phones and discounts would kick in when they received my current phones. Just to make sure, I called Tmobile the next day and spoke to a customer support rep and he validated the plan offered to me was legit and all the discounts offered would apply when the received the phones. In Feb, i noticed that all the phones were received and the plan was changed, however, my phone discounts did not kick in. Turns out, the customer rep on the phone pitched a plan to me with a promotion that did not exist. Long story short - i'm now stuck with a plan that costs $100+ each month. I've called Tmobile support at least 4 times (each call's been 40+ minutes), spoken to their supervisors to no avail. They basically said they have to listen to the recordings of my call in January - but each time I call, the story changes from "they need to put in a request" to "it takes 2 weeks" to "they need to put in a global request" to "it takes time". Clearly I am being given the run around and running out of options. I have told the rep I do not want to pay a $300+ bill when my initial premise to continue with Tmbile was to pay less. Any help appreciated.
sltxman
Network Novice
Hace 29 días
99Visto
0likes
1Comentario
Rate increases
How can T-Mobile just add charges on a signed contract. I have been with them for approximately 16 years. I have 3 lines
Bri_girl_06
Network Novice
Hace 29 días
135Visto
0likes
2Comentarios
Paperless Billing, Mailed Receipt
After two years of trying to be able to log into my account online, I was finally able to get someone to fix it. I kept getting paper bills and paying by check (it was the principle of the thing - I'm not setting up auto pay without the ability to log in and see/change it). So once I could access my account, I signed up for paperless billing and auto pay so I could get the $5 discount. Now they physically MAIL me a receipt every month. A piece of paper that says Thanks for your payment. I can't find anywhere to stop this and I'm not calling to wait on the phone for an hour to save them the money. I'll just continue to toss them, but it seems so stupid.
ScrltOTara
Network Novice
Hace 30 días
107Visto
0likes
1Comentario
Price increase for included lines??
I have an unlimited plan that includes two lines. Does this latest $5 increase apply to those lines as well? Anyone know?
Solved
nurseynurse55
Newbie Caller
Hace 31 días
559Visto
1like
6Comentarios

"}},"coreNode({\"id\":\"community:xjbgt85279\"})":{"__ref":"Community:community:xjbgt85279"},"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeHeader\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeHeader-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/OverflowNav\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/OverflowNav-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/search/BannerSearch\"]})":[{"__ref":"CachedAsset:text:en_US-components/search/BannerSearch-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeHeaderActionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeHeaderActionButton-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeTopicsCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeTopicsCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageViewCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageViewCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/kudos/KudosCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/kudos/KudosCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRepliesCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRepliesCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/form/InputEditForm\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/form/InputEditForm-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000"}],"form({\"id\":\"EmbeddedSearchForm\"})":{"__typename":"FormResponse","result":{"__typename":"FormResource","lastUpdatedTime":0,"form":{"__typename":"Form","id":"EmbeddedSearchForm","fields":[{"__typename":"FormField","id":"search","validation":null}],"layout":{"__typename":"FormLayout","rows":[{"__typename":"FormFieldRef","id":"search","className":null}],"actionButtons":null,"className":null,"formGroupFieldSeparator":null}}},"errors":null},"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/form/useErrorMessages\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/form/useErrorMessages-1737568389000"}]},"CachedAsset:pages-1744187306415":{"__typename":"CachedAsset","id":"pages-1744187306415","value":[{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744187306415,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Cargando..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMi1JNDY5MXE\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0zMi1JNDY5MXE","mimeType":"image/svg+xml","width":0,"height":0,"altText":null},"Category:category:postpaid":{"__typename":"Category","id":"category:postpaid","entityType":"CATEGORY","displayId":"postpaid","nodeType":"category","depth":1,"title":"Pospagado","shortTitle":"Pospagado","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Subir"},"Forum:board:bill-charges":{"__typename":"Forum","id":"board:bill-charges","entityType":"FORUM","displayId":"bill-charges","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Bill & Charges","description":"Talk about features and charges showing on your bill.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMi1JNDY5MXE\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:postpaid"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:xjbgt85279"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:postpaid"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canAdminNode":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.nodes.action.update_node_with_admin_privilege.allowed.accessDenied","key":"error.lithium.policies.feature.nodes.action.update_node_with_admin_privilege.allowed.accessDenied","args":[]}},"canViewMessageHistory":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.action_allow.view_edit_history.accessDenied","key":"error.lithium.policies.forums.action_allow.view_edit_history.accessDenied","args":[]}},"canUpdateSeoFields":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.update_seo_fields_enabled.accessDenied","key":"error.lithium.policies.update_seo_fields_enabled.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}}},"forumPolicies":{"__typename":"ForumPolicies","canAdminNode":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.nodes.action.update_node_with_admin_privilege.allowed.accessDenied","key":"error.lithium.policies.feature.nodes.action.update_node_with_admin_privilege.allowed.accessDenied","args":[]}},"canViewMessageHistory":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.action_allow.view_edit_history.accessDenied","key":"error.lithium.policies.forums.action_allow.view_edit_history.accessDenied","args":[]}},"canUpdateSeoFields":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.update_seo_fields_enabled.accessDenied","key":"error.lithium.policies.update_seo_fields_enabled.accessDenied","args":[]}}},"shortTitle":"Bill & Charges","description@stripHtml":"Talk about features and charges showing on your bill.","topicsCount":172},"CachedAsset:theme:customTheme1-1744187305958":{"__typename":"CachedAsset","id":"theme:customTheme1-1744187305958","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"T-Digit-512x512-1741224414730.png","imageLastModified":"1741224418495","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Brand_Global_Home_Icon_TMO_SCNDY_RGB_on-K_2022-12-08-1695403805774.svg","imageLastModified":"1695403807934","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E20074","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#E20074","blogColor":"#E20074","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#E20074","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E20074","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#E20074","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#E20074","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#6A6A6A"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1737568389000","value":{"email.verification.title":"Se requiere verificación de email","email.verification.message.update.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Para cambiar tu email, visita Mi configuración.","email.verification.message.resend.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Vuelve a enviar un email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:tmobileusa.prod:pages/forums/ForumBoardPage:board:bill-charges-1744187304124":{"__typename":"CachedAsset","id":"quilt:tmobileusa.prod:pages/forums/ForumBoardPage:board:bill-charges-1744187304124","value":{"id":"ForumBoardPage","container":{"id":"Common","headerProps":null,"headerComponentProps":{"community.widget.bannerWidget":{"nodeHeaderVariantProps":{"contentWidth":"medium","useActionButton":true,"actionButtonTitle":"Comenzar una discusión","isSearchGlobal":false,"type":"lg","alignment":"center","useSearch":true},"nodeHeaderPadding":{"paddingBottom":25,"paddingTop":25},"useNodeHeaderCountStats":true,"showNodeHeaderTitleAndDescription":"title"}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"forum-widgets","layout":"MAIN_SIDE","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":false,"pageSize":10,"pagerVariant":{"type":"loadMore"},"viewVariant":{"type":"inline","props":{"useRepliesCount":true,"useMedia":true,"useAuthorRank":true,"useNode":false,"truncateBodyLength":-1,"useNodeLink":false,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":true,"renderPostTimeBeforeAuthor":false,"useAvatar":true,"useTimeToRead":true,"useSpoilerFreeBody":true,"useKudosCount":true,"useViewCount":true,"useBody":true,"useTags":true,"clampSubjectLines":2,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"lazyLoad":false,"pagerOption":true,"useTitle":true,"addTags":false,"titleContextVariant":"other","showTabs":true,"tabItemMap":{"default":{"mostRecent":false,"newest":true,"mostRecentUserContent":true},"additional":{"mostKudoed":false,"noSolutions":false,"mostViewed":true,"mostReplies":true,"solutions":false,"noReplies":false}},"style":"list","panelType":"divider","pagerOptionCard":false},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"left","instanceId":null,"buttonStyle":"md","actionButtonTitle":"","lazyLoad":false,"buttonWidth":"content_width"},"__typename":"QuiltComponent"},{"id":"users.widget.userListForNodeByTopContributorsWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"pageSize":5,"viewVariant":{"type":"inline","props":{"useFooterDivider":false,"useKudosCount":true,"useAvatar":true,"useSolutionCount":false,"useTopicsCount":false,"avatarSize":"40","useRank":true,"useMessagesCount":false}},"panelType":"standard","sorts":{"kudosReceivedCount":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumBoardPage-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumBoardPage-1737568389000","value":{"title":"{contextNodeTitle} | {communityTitle}","name":"Forum Board Page","section.node-header.title":"Node Header","section.search.title":"Buscar","section.forum-widgets.title":"Forum Widgets"},"localOverride":false},"CachedAsset:quiltWrapper:tmobileusa.prod:Common:1744187248537":{"__typename":"CachedAsset","id":"quiltWrapper:tmobileusa.prod:Common:1744187248537","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.TMoHeader","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoHeader","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"500","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"36px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#6A6A6A","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"network-coverage"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"devices"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"postpaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"prepaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"t-mobile-for-business"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"home-business-internet"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.TMoFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoFooter","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1737568389000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Lo sentimos, no encontramos tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que has intentado unirte no existe. Es posible que haya sido eliminado.","existingGroupHubMember.title":"Ya te uniste","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta se ha bloqueado luego de varios intentos inválidos. Vuelve a intentarlo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Tu grupo ha sido actualizado.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás futuras actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta se ha cerrado y ahora serás redirigido a la página de inicio","resetTokenExpired.title":"El enlace para restablecer la contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL inválido","invalidUrl.message":"No se reconoce el URL que estás utilizando. Verifica tu URL e inténtalo nuevamente.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha expirado.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"No se reconoce el url que estás utilizando. Verifica tu URL e inténtalo nuevamente","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta zona de la comunidad o no existe","eventAttending.title":"Respondió como Asistiré","eventAttending.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventInterested.title":"Respondió como Interesado","eventInterested.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventNotFound.title":"Event Not Found","eventNotFound.message":"El evento al que has intentado responder no existe.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.TMoHeader-en-1744187310906":{"__typename":"CachedAsset","id":"component:custom.widget.TMoHeader-en-1744187310906","value":{"component":{"id":"custom.widget.TMoHeader","template":{"id":"TMoHeader","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoHeader","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TMoFooter-en-1744187310906":{"__typename":"CachedAsset","id":"component:custom.widget.TMoFooter-en-1744187310906","value":{"component":{"id":"custom.widget.TMoFooter","template":{"id":"TMoFooter","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodePageHeaderWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodePageHeaderWidget-1737568389000","value":{"title":"{title}","description":"{description}","title.home":"Bienvenido a la comunidad","description.home":"¡Nuestra comunidad es un espacio de colaboración para conocer nuestros productos y hacer preguntas! ¡Echa un vistazo a nuestras conversaciones más populares!","defaultActionButtonTitle":"Comenzar una conversación","actionButton.grouphub.startDiscussion":"Comenzar una discusión","actionButton.title@board:FORUM":"Comenzar una discusión","actionButton.title@board:BLOG":"Crear una entrada de blog","actionButton.title@board:TKB":"Crear un artículo","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Unirse al grupo","editHeader":"Edit Page Header"},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1737568389000","value":{"navLabel":"Rutas de navegación","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000","value":{"title@userScope:other":"Contenido reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones recientes","title@board:BLOG@userScope:other":"Blogs recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Alcance"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1737568389000","value":{"defaultActionButtonTitle":"Comenzar una conversación","actionButton.grouphub.startDiscussion":"Comenzar una discusión","actionButton.title@board:FORUM":"Comenzar una discusión","actionButton.title@board:BLOG":"Crear una entrada de blog","actionButton.title@board:TKB":"Crear un artículo","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Unirse al grupo","join.successHeader":"Bienvenido","join.successMessage":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","errorMessage":"An unidentified problem occurred during the action you took. Intenta nuevamente más tarde.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1737568389000","value":{"homeLink":"Inicio de Comunidad","topOfPage":"Principio de página","buildHash":"Build Hash:","buildNumber":"Número de compilación:","buildTime":"Build Time:","privacyPolicy":"Aviso de Privacidad","helpLink":"Ayuda"},"localOverride":false},"Category:category:network-coverage":{"__typename":"Category","id":"category:network-coverage","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:devices":{"__typename":"Category","id":"category:devices","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:prepaid":{"__typename":"Category","id":"category:prepaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:t-mobile-for-business":{"__typename":"Category","id":"category:t-mobile-for-business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:home-business-internet":{"__typename":"Category","id":"category:home-business-internet","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:191181":{"__typename":"Conversation","id":"conversation:191181","topic":{"__typename":"ForumTopicMessage","uid":191181},"lastPostingActivityTime":"2025-04-12T14:12:45.402-07:00","solved":false},"User:user:213672":{"__typename":"User","uid":213672,"login":"RichardRegal","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"id":"user:213672"},"ForumTopicMessage:message:191181":{"__typename":"ForumTopicMessage","subject":"How does a postpaid user download a bill?","conversation":{"__ref":"Conversation:conversation:191181"},"id":"message:191181","revisionNum":1,"uid":191181,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:213672"},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-04-12T10:37:10.655-07:00","lastPublishTime":"2025-04-12T10:37:10.655-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I need to download (or at least be able to print out) my bill to get proof of address and phone number. I am a postpaid user so it should be easy but I cannot find out how, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"174","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:190074":{"__typename":"Conversation","id":"conversation:190074","topic":{"__typename":"ForumTopicMessage","uid":190074},"lastPostingActivityTime":"2025-04-03T10:01:58.124-07:00","solved":false},"User:user:211365":{"__typename":"User","uid":211365,"login":"SinCityJoe3","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"},"id":"user:211365"},"ForumTopicMessage:message:190074":{"__typename":"ForumTopicMessage","subject":"Payment Arrangements and Reconnect Fee's","conversation":{"__ref":"Conversation:conversation:190074"},"id":"message:190074","revisionNum":1,"uid":190074,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:211365"},"metrics":{"__typename":"MessageMetrics","views":56},"postTime":"2025-04-03T10:01:58.124-07:00","lastPublishTime":"2025-04-03T10:01:58.124-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have noticed that T-Mobile has started suspending lines very quickly. They use to contact you and send you text messages, but that seems to go out the window now. You wake up the next morning and your phone doesn't work. Of course, they always claim that it's because the bill is 30 days past due. The other thing I have noticed is you can establish payment plans, but they don't stretch out to the day's you get paid, so you end up missing the payment and accruing more fee's which makes your bill more expensive. Especially since their customer service has gotten worse lately where they don't give out credits for that anymore, at least for me. I'm tired of trying to catch the bill up and it just gets higher and higher because I can't make a payment arrangement that makes sense and sets me up for failure and more fee's, I think I'm going to have to research other carriers and start looking in to switching to them. I thought after being with T-Mo after 10 years that it would count for something, but I guess not. ☹️ Anyone else have an opinion on this? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1122","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:189684":{"__typename":"Conversation","id":"conversation:189684","topic":{"__typename":"ForumTopicMessage","uid":189684},"lastPostingActivityTime":"2025-04-01T18:50:23.858-07:00","solved":false},"User:user:210994":{"__typename":"User","uid":210994,"login":"ThatDustyGuy","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-8.svg"},"id":"user:210994"},"ForumTopicMessage:message:189684":{"__typename":"ForumTopicMessage","subject":"TMobile refuses to honor contract","conversation":{"__ref":"Conversation:conversation:189684"},"id":"message:189684","revisionNum":1,"uid":189684,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:210994"},"metrics":{"__typename":"MessageMetrics","views":65},"postTime":"2025-04-01T18:50:23.858-07:00","lastPublishTime":"2025-04-01T18:50:23.858-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" 24 year customer on a family plan. Friday was looking into my own essentials plan and talked with a Tmobile website chat agent about starting it. I told them whatever I do I want to keep my number that I've had for 24 years. They assured me I could and I made sure the number was released from the family plan. The sales agent talked me into the go5g plus plan in order to get a 800 off new phone (I don't need a new phone whatsoever but I thought it was a deal worth taking) multiple times I checked that I would be able to keep my number and I asked one more time before signing the contract and authorizing payment, they assured me I could keep my number. Today (Tuesday) my new phone arrived and I went to set it up with my new account and now they are telling me I can either have the 800$ off OR keep my number. I told them that I confirmed numerous times in the chat logs that I could keep my number and now they refuse to honor the deal their agent made. They talked me up to a more expensive plan and talked me into upgrading my phone and now I'm stuck with a new number or paying 800 more than originally agreed upon. How can you expect your customers to honor your contracts when you can't even honor them T-Mobile ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1236","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188887":{"__typename":"Conversation","id":"conversation:188887","topic":{"__typename":"ForumTopicMessage","uid":188887},"lastPostingActivityTime":"2025-03-28T09:49:35.055-07:00","solved":false},"User:user:209942":{"__typename":"User","uid":209942,"login":"StageDoorJohnny","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg"},"id":"user:209942"},"ForumTopicMessage:message:188887":{"__typename":"ForumTopicMessage","subject":"When a Deal Isn't","conversation":{"__ref":"Conversation:conversation:188887"},"id":"message:188887","revisionNum":1,"uid":188887,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:209942"},"metrics":{"__typename":"MessageMetrics","views":70},"postTime":"2025-03-28T09:49:35.055-07:00","lastPublishTime":"2025-03-28T09:49:35.055-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" A heads up to all who are considering using T-Mo's offer of delaying bill payment by slicing the bill into two equal amounts. I selected this option which was made available on the T-Mo bill pay website. I got a notice that there was a much-larger bill than expected ahead. Looking at the details I saw a Late Charge of $8.75 and a chargeback of $20 for non-automatic bill pay, When I called 611 abut these charges I was told that the $8.75 was imposed because I did not pay the bill on time, and the $20 because --- who knows why. Essentially because the Payment in Full did not take place, There was no such a warning of loss of discount and imposition of charges when I signed up for the delay. The lady at the other end said that T_Mobile was doing me a favor by giving me extra time, but had never considered the arrangement as a handshake. To me, if you owe someone money on Day X but you request that the payment be delayed by a week, and the other party agrees - this means that you both agreed for a new payment due date as a one time only favor. T-Mo doesn't see it that way. Late is late. I was able to get a credit for the $8.75 late charge. As for the $20 autopay discount, I'll just chalk that up to Never Again, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1292","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:187403":{"__typename":"Conversation","id":"conversation:187403","topic":{"__typename":"ForumTopicMessage","uid":187403},"lastPostingActivityTime":"2025-04-06T13:45:55.475-07:00","solved":false},"User:user:208023":{"__typename":"User","uid":208023,"login":"curtis224","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"},"id":"user:208023"},"ForumTopicMessage:message:187403":{"__typename":"ForumTopicMessage","subject":"Another increase to their...we won't increase you bill","conversation":{"__ref":"Conversation:conversation:187403"},"id":"message:187403","revisionNum":1,"uid":187403,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:208023"},"metrics":{"__typename":"MessageMetrics","views":148},"postTime":"2025-03-21T07:45:21.362-07:00","lastPublishTime":"2025-03-21T07:45:21.362-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been with TMO since 2000. I'm on the Magenta 55. Grandfathered(no longer offered) assured price would not increase the it did...last year and here we go again. I use the basic services...calling, data, Hotspot. Wifi calling. The best solution TMO had was a SALES PITCH on why my services would cost more. 25 years of loyalty GETS YOU NOTHING with TMO. Shame on you!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"379","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:186399":{"__typename":"Conversation","id":"conversation:186399","topic":{"__typename":"ForumTopicMessage","uid":186399},"lastPostingActivityTime":"2025-04-11T10:23:52.699-07:00","solved":false},"User:user:205882":{"__typename":"User","uid":205882,"login":"Jayl37","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"id":"user:205882"},"ForumTopicMessage:message:186399":{"__typename":"ForumTopicMessage","subject":"T-Mobile refuses to credit my account for a device I returned & is now threating collections","conversation":{"__ref":"Conversation:conversation:186399"},"id":"message:186399","revisionNum":1,"uid":186399,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:205882"},"metrics":{"__typename":"MessageMetrics","views":119},"postTime":"2025-03-20T08:35:06.800-07:00","lastPublishTime":"2025-03-20T08:35:06.800-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This is going to be a but long but I need help I have 5 lines with T-Mobile for my business account. Last August I had some issues with one of my Samsung s24 and went to the the store for help. It was not charging as fast as it should so I was concerned. They requested a replacement device for me and it was shipped out. It arrived September 20th but was sitting in the mailroom for a while so I didn't know it was there so I went on vacation. I came back from vacation in late October and got the phone. By this time my current 24 phone was charging at normal speed so I decided not the take the replacement device. I sent the device back in November (full transparency, I kept forgetting to take it back to the store) so It was done mid November. I called customer service and checked and they told me to use the return slip that came with the package. I didn't open the package; it was sent back the same way it was sent to me. I was told I would get a confirmation email once they received it so I thought that was that. At the end of November, I got my bill and I saw a 1300 no-return charge for the device. I called customer service and I had to explain to them that the device I sent back was the one they sent to me, not the one I had issues with. I was told that once the phone was registered by the team they would credit the account. Another 2 weeks passed and nothing so I called them back. This time I was told that I had to wait until the warehouse finished sorting as they hadn't gotten confirmation that the device was received. In Mid- December I called again and this time I was told that I would not be getting my credit because I didn't send the phone back. I had to get the tracking number from UPS and give them my IMEI number so they could verify that I still had my original device. I was told a ticket would be raised and that they would get back to me in 3 days. No one did so 5 days later I called again and this time I was told by a different agent that since I sent the device back after the grace period I would not get my credit (I thought it was 60 days and it was 45 days). I asked at this time if they would send the phone back to me since they are charging me the full cost of the phone. Again I had to go through the verification with my IMEI and only at this time did the rep confirm that they still have not received confirmation from the warehouse. I had to ask for a supervisor and I was told that this is a unique case since I sent back the working device and not the one I wanted to replace. Again I was told another ticket would be made but this time I was asked to pay the 1300 charge and that it would be credited to future bills. Since I was told different things at different times I refused to pay it. This was the end of December and since then I have called at least twice a week for the last two & half months. I have been told the same thing and just sent to multiple people without any resolution. When I ask about the ticket I am told they will check but refuse to give me a reference number or tell me it's the internal ticketing system so they can't share the ticket details. At times I am on the phone with the rep for up to 2 hours just being sent around or waiting Note that my account was suspended in January even though I was told they were working internally to resolve this and I was calling them multiple times. I was then sent a notice that I have to pay for all the devices I had on my plan (so all 5 lines) I don't have an issue with this. My issue is that they are still asking me to pay the full cost for the returned phone but will not confirm if I will get it sent back or if I can go to a store for another. I have asked what will be done to the phone since I am essentially paying for a brand-new phone that is in T-Mobile's possession and I have not given a clear answer. Now they have threatened collection because I refuse to pay for the phone I returned in November. Yet I cant get an answer from customer service on the several tickets they claimed to have raised or the internal escalations they claimed they did to get my account credited. What do I do at this point? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4222","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":4,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:181398":{"__typename":"Conversation","id":"conversation:181398","topic":{"__typename":"ForumTopicMessage","uid":181398},"lastPostingActivityTime":"2025-03-16T03:27:15.509-07:00","solved":false},"User:user:205700":{"__typename":"User","uid":205700,"login":"sltxman","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"id":"user:205700"},"ForumTopicMessage:message:181398":{"__typename":"ForumTopicMessage","subject":"Is it possible to access call recordings?","conversation":{"__ref":"Conversation:conversation:181398"},"id":"message:181398","revisionNum":1,"uid":181398,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:205700"},"metrics":{"__typename":"MessageMetrics","views":99},"postTime":"2025-03-15T20:36:15.963-07:00","lastPublishTime":"2025-03-15T20:36:15.963-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi everyone! 17+ yr customer with Sprint/T-mobile. Stuck with sprint during the bad and always hoped when the time came, Sprint would repay my loyalty but with the acquisition by Tmobile, looks like none of that matters. I've included details below, but to get to the point- is there a way or has anyone been successful requesting Tmobile support to review details of a call with their sales rep? seem like i was victim to a bait and switch scheme and unfortunately, it was all over the phone so there are no records outside of the recording with the rep. summarized details: In January, I decided to leave Tmobile and switch to Verizon. I called support to find out the process to terminate my contract. The customer rep on the phone told me they could give me a deal. I bit and they switched my plans and shipped me new phones and discounts would kick in when they received my current phones. Just to make sure, I called Tmobile the next day and spoke to a customer support rep and he validated the plan offered to me was legit and all the discounts offered would apply when the received the phones. In Feb, i noticed that all the phones were received and the plan was changed, however, my phone discounts did not kick in. Turns out, the customer rep on the phone pitched a plan to me with a promotion that did not exist. Long story short - i'm now stuck with a plan that costs $100+ each month. I've called Tmobile support at least 4 times (each call's been 40+ minutes), spoken to their supervisors to no avail. They basically said they have to listen to the recordings of my call in January - but each time I call, the story changes from \"they need to put in a request\" to \"it takes 2 weeks\" to \"they need to put in a global request\" to \"it takes time\". Clearly I am being given the run around and running out of options. I have told the rep I do not want to pay a $300+ bill when my initial premise to continue with Tmbile was to pay less. Any help appreciated. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2026","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:181370":{"__typename":"Conversation","id":"conversation:181370","topic":{"__typename":"ForumTopicMessage","uid":181370},"lastPostingActivityTime":"2025-03-15T11:51:02.037-07:00","solved":false},"User:user:205563":{"__typename":"User","uid":205563,"login":"Bri_girl_06","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"id":"user:205563"},"ForumTopicMessage:message:181370":{"__typename":"ForumTopicMessage","subject":"Rate increases","conversation":{"__ref":"Conversation:conversation:181370"},"id":"message:181370","revisionNum":1,"uid":181370,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:205563"},"metrics":{"__typename":"MessageMetrics","views":135},"postTime":"2025-03-15T09:30:22.912-07:00","lastPublishTime":"2025-03-15T09:30:22.912-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" How can T-Mobile just add charges on a signed contract. I have been with them for approximately 16 years. I have 3 lines ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"122","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:181248":{"__typename":"Conversation","id":"conversation:181248","topic":{"__typename":"ForumTopicMessage","uid":181248},"lastPostingActivityTime":"2025-03-23T07:24:13.907-07:00","solved":false},"User:user:8408":{"__typename":"User","uid":8408,"login":"ScrltOTara","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"},"id":"user:8408"},"ForumTopicMessage:message:181248":{"__typename":"ForumTopicMessage","subject":"Paperless Billing, Mailed Receipt","conversation":{"__ref":"Conversation:conversation:181248"},"id":"message:181248","revisionNum":1,"uid":181248,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:8408"},"metrics":{"__typename":"MessageMetrics","views":107},"postTime":"2025-03-14T06:05:53.904-07:00","lastPublishTime":"2025-03-14T06:05:53.904-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" After two years of trying to be able to log into my account online, I was finally able to get someone to fix it. I kept getting paper bills and paying by check (it was the principle of the thing - I'm not setting up auto pay without the ability to log in and see/change it). So once I could access my account, I signed up for paperless billing and auto pay so I could get the $5 discount. Now they physically MAIL me a receipt every month. A piece of paper that says Thanks for your payment. I can't find anywhere to stop this and I'm not calling to wait on the phone for an hour to save them the money. I'll just continue to toss them, but it seems so stupid. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"698","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:181224":{"__typename":"Conversation","id":"conversation:181224","topic":{"__typename":"ForumTopicMessage","uid":181224},"lastPostingActivityTime":"2025-03-26T14:11:16.728-07:00","solved":true},"User:user:205089":{"__typename":"User","uid":205089,"login":"nurseynurse55","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"id":"user:205089"},"ForumTopicMessage:message:181224":{"__typename":"ForumTopicMessage","subject":"Price increase for included lines??","conversation":{"__ref":"Conversation:conversation:181224"},"id":"message:181224","revisionNum":1,"uid":181224,"depth":0,"board":{"__ref":"Forum:board:bill-charges"},"author":{"__ref":"User:user:205089"},"metrics":{"__typename":"MessageMetrics","views":559},"postTime":"2025-03-13T15:40:58.551-07:00","lastPublishTime":"2025-03-13T15:40:58.551-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have an unlimited plan that includes two lines. Does this latest $5 increase apply to those lines as well? Anyone know? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"123","kudosSumWeight":1,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737568389000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1737568389000","value":{"community":"Inicio de Comunidad","inbox":"Bandeja de entrada","manageContent":"Administrar contenido","tos":"Términos de servicio","forgotPassword":"Olvidé mi contraseña","themeEditor":"Editor de temas","edit":"Edit Navigation Bar","skipContent":"Ir directamente al contenido","migrated-link-1":"Dispositivos","migrated-link-2":"Pospagado","migrated-link-0":"Red y cobertura","migrated-link-5":"Internet residencial y para empresas","migrated-link-3":"Prepagado","migrated-link-4":"T-Mobile Para Empresas"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1737568389000","value":{"hamburgerLabel":"Menú lateral"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1737568389000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de la marca"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1737568389000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1737568389000","value":{"search":"Buscar"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1737568389000","value":{"title.login":"Entrar","title.registration":"Registrarse","title.forgotPassword":"Olvidé mi contraseña","title.multiAuthLogin":"Entrar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737568389000","value":{"title":"Gestor de consultas"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1737568389000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:en_US-components/community/Board/BoardActionMenu-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Board/BoardActionMenu-1737568389000","value":{"toggleButtonLabel":"Open Menu","editBoardSettings.board":"Edit Board Settings","manageBoardContent.board":"Administrar contenido","editPage":"Edit Page Template","actionMenu.title":"Menú","actionMenu.ariaLabel":"Menú","manageArchives.board":"Archivos"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListTabs-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListTabs-1737568389000","value":{"mostKudoed":"{value, select, IDEA {Most Votes} other {Most Likes}}","mostReplies":"Mayor número de respuestas","mostViewed":"Más vistos","newest":"{value, select, IDEA {Newest Ideas} OCCASION {Newest Events} other {Newest Topics}}","newestOccasions":"Eventos más nuevos","mostRecent":"Más recientes","noReplies":"Todavía sin respuestas","noSolutions":"Todavía sin solución","solutions":"Soluciones","mostRecentUserContent":"Más recientes","trending":"Tendencias","draft":"Borrador","spam":"Spam","abuse":"Abuso","moderation":"Moderación","tags":"Etiquetas","PAST":"Anterior","UPCOMING":"Próximamente","sortBymostRecent":"Ordenar por Más recientes","sortBymostRecentUserContent":"Ordenar por Más recientes","sortBymostKudoed":"Ordenar por Más me gusta","sortBymostReplies":"Ordenar por Mayor número de respuestas","sortBymostViewed":"Ordenar por Más vistos","sortBynewest":"Ordenar por Temas más nuevos","sortBynewestOccasions":"Ordenar por Eventos más nuevos","otherTabs":" Lista de mensajes en {tab} para {conversationStyle}","guides":"Guías","archives":"Archivos"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1737568389000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1737568389000","value":{"alt":"Con el poder de Khoros"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeHeader-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeHeader-1737568389000","value":{"title":"{title}","description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/OverflowNav-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/OverflowNav-1737568389000","value":{"toggleText":"Más"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1737568389000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:en_US-components/search/BannerSearch-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/search/BannerSearch-1737568389000","value":{"EmbeddedSearchForm.search.placeholder":"Buscar"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeHeaderActionButton-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeHeaderActionButton-1737568389000","value":{"join.successHeader":"Bienvenido","join.successMessage":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","errorMessage":"An unidentified problem occurred during the action you took. Intenta nuevamente más tarde.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeTopicsCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeTopicsCount-1737568389000","value":{"topicCount":"{count}","topicCountWithNeutralLabel@board:OCCASION":"{count, plural, one{# Event} other{# Events}}","topicCountWithNeutralLabel":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:FORUM":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:BLOG":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:CONTEST":"{count, plural, one{# Entry} other{# Entries}}","topicCount@board:GROUP":"{count, plural, one{# Topic} other{# Topics}}","topicCount@board:IDEA":"{count, plural, one{# Idea} other{# Ideas}}","topicCount@board:QANDA":"{count, plural, one{# Question} other{# Questions}}","topicCount@board:TKB":"{count, plural, one{# Article} other{# Articles}}","topicCount@board:OCCASION":"{count, plural, one{# Event} other{# Events}}","title":"{count, plural,one { Publicar} otro{ Publicaciones}}"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737568389000","value":{"authorName":"View Profile: {author}","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737568389000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737568389000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Inténtalo de nuevo en unos minutos.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737568389000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737568389000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageViewCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageViewCount-1737568389000","value":{"textTitle":"{count, plural,one {View} other{Views}}","views":"{count, plural, one{View} other{Views}}"},"localOverride":false},"CachedAsset:text:en_US-components/kudos/KudosCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/kudos/KudosCount-1737568389000","value":{"textTitle":"{count, plural,one {{messageType, select, IDEA{Vote} other{Like}}} other{{messageType, select, IDEA{Votes} other{Likes}}}}","likes":"{count, plural, one{like} other{likes}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageRepliesCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageRepliesCount-1737568389000","value":{"textTitle":"{count, plural,one {{conversationStyle, select, IDEA{Comment} OCCASION{Comment} other{Reply}}} other{{conversationStyle, select, IDEA{Comments} OCCASION{Comments} other{Replies}}}}","comments":"{count, plural, one{Comment} other{Comments}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737568389000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/form/InputEditForm-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/form/InputEditForm-1737568389000","value":{"reCaptcha.error.title":"Unexpected Error","reCaptcha.error.message":"Please try refreshing the page and submitting again."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737568389000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/form/useErrorMessages-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/form/useErrorMessages-1737568389000","value":{"LessThanMinValueError.error":"Please enter at least {min} characters.","GreaterThanMaxValueError.error":"Maximum characters allowed is {max}.","LessThanMinNumberError.error":"Minimum number allowed is {min}.","GreaterThanMaxNumberError.error":"Maximum number allowed is {max}.","MustNotHaveAnyHtmlError.error":"This value cannot contain HTML.","RequiredFieldNotSetError.error":"Este campo es obligatorio.","NotValidPossibleValueError.error":"This value is invalid.","MustBeAlphanumericError.error":"This value must be alphanumeric.","DuplicateLogin.error":"This username is not available.","DuplicateLoginWithSuggestion.error":"This username is not available. You might try \"{suggestedLogin}\"","BannedLogin.error":"This username is banned.","SameLogin.error":"This username is the same as the current username.","InvalidLoginValue.error":"\"{login}\" is not allowed in the community. Remove it and try again.","DuplicateEmail.error":"Este email ya está registrado.","BannedEmail.error":"This email is banned.","InvalidEmailAddressError.error":"Dirección de email no válida. Enter a valid email in the format: example@domain.com.","InvalidInviteTokenError.error":"The invite token is invalid.","ExpiredInviteTokenError.error":"This invite token has expired.","MinimumAgeRequiredError.error":"Please acknowledge that you are at least {minimumAge} years old before continuing.","UserAcceptsTermsOfServiceRequiredError.error":"Debes aceptar los términos de servicio antes de continuar","RepeatedCharacterSequenceError.error":"Cannot contain repeated character sequence.","MinimumDigitError.error":"More digits are required for this field.","MinimumUppercaseError.error":"More uppercase characters are required for this field.","MinimumLowercaseError.error":"More lowercase characters are required for this field.","ValidationError.error":"Unknown validation error.","Unhandled.error":"An unidentified problem error occurred during the action you took. Intenta nuevamente más tarde.","DuplicatedSSOIdError.error":"The entered SSO ID is already in use. Enter a unique SSO ID."},"localOverride":false}}}},"page":"/forums/ForumBoardPage/ForumBoardPage","query":{"categoryId":"postpaid","boardId":"bill-charges"},"buildId":"iHd8opzRZP7af64pN6cm5","assetPrefix":"https://es.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://es.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/BannerWidget/BannerWidget.tsx","./components/community/NodeBannerWidget/NodeBannerWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/nodes/NodeSubscriptionAction/NodeSubscriptionAction.tsx","./components/community/Board/BoardActionMenu/BoardActionMenu.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/form/SearchField/SearchField.tsx"],"appGip":true,"scriptLoader":[]}