Forum Discussion
New rate increase
It was my understanding that as a former Sprint customer, that during the merger that T-Mobile said they would never increase the former Sprint customers rate, but they now say they are raising the r...
That is their standard e-mail message to all complaints. They will notify T-Mobile of your complaint, and they will first respond to the FCC, and then send you a letter, in which will be just rhetoric. T-Mobile will ask you to withdraw your complaint, do not do that. The FCC will once again respond to you, and you can reply to the e-mail with a message.
T-Mobile's president responded to my e-mail that I sent him, and it was all rhetoric. The below class action suit is how we will be protected. I will not withdraw my complaint against T-Mobile with the FCC even though the suit has been filed. Don't leave T-Mobile, that is what they want you to do.
A class action suit has been filed in U.S. District Court, in the District of New Jersey challenging T-Mobile’s price increase on those with the Uncarrier Un-contract and for those on the Price Lock. The filing can be viewed here: https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing
