Forum Discussion
New rate increase
It was my understanding that as a former Sprint customer, that during the merger that T-Mobile said they would never increase the former Sprint customers rate, but they now say they are raising the r...
Yesterday I filled a complaint with the FCC. Today I received the below response.
Gracias por tu envío. Based on our review, your Ticket No. _____ was served on your provider on July 17, 2024.
Here's what you can expect from the FCC's informal complaint process:
- Your provider should contact you directly in an effort to resolve your issue.
- The FCC's role in this process is to facilitate a conversation between you and your provider.
- Your provider is required to submit to the FCC a written response regarding your issue no later than 30 days from today.
- The FCC will not contact you until we receive a response from your provider.
