Forum Discussion
How to get receipt/bill for prepaid T Mobile payment ?
Hi, I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment...
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
Not sure if that makes sense that we cant generate a detailed receipt of payment made on prepaid number. What is the challenge in providing this feature which is useful to thousands of Tmobile customers. Even I have prepaid connection and need to reimburse telephone charges from my employer. for this I need to drive 4 miles to a Tmobile store every month and stand in Q for 30 min to refill and get the detailed receipt. In this digital world isn't it Ridiculous ?
Hope Tmobile reps will see these concerns and will provide us the feature to get detailed receipt for online payments.
