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WARNING: DO NOT TRUST T-MOBILE ON WARRANTY PHONES
Since switching to T-Mobile from Verizon, we have had issues with my wife's phone not receiving calls or text. After calling multiple times and working with Customer Support, she was told that the p...
Just when I was ready to give up, I tried one last step and went to the social media team...problem was solved in minutes. Finally had someone who solved the problem instead of continuing to pass it off. I learn my lesson and will only go to the social media team in the future. If you are having issues, don't call 611 unless you want to waste your time.
