Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
I live in South Carolina. I have submitted complaints to both the FCC, the SC Consumer Affairs Dept, and the SC Attorney General. I have received responses from all of them. Basically, all of these organizations say they have no legal means of requiring T-Mobile to do anything. When I heard from the SC Consumer Affairs and the FCC, they both had heard from T-Mobile and sent me a "we received a satisfactory response from T-Mobile" letter. I responded that the T-Mobile response was blowing smoke and contained lies about my plan. Both FCC and Consumer Affairs offered to send my rebuttal to T-Mobile and see what happens. I haven't heard from the second round. I see online that my next bill will contain the increase. I'm going to try to obtain a copy of any original paperwork that I signed when I originally set up the plan with them. News at 11.
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