Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
den62 wrote:The FCC did nothing. They just listened to my my complaint, asked T-Mobile to respond, and then dropped it. I did complain to my states attorney generals office for consumer protection and they are going more in depth about the complaint. I sent them everything I had. T-Mobile actually called me. Gave me the usual jargon about how I can leave if I don't like the price increase, etc. I also told the attorney generals office that they called and broke their promise and now they just are basically saying too bad, you can leave. The attorney generals office is still looking into this!
I reported to the FCC and FL AG and after a number of back and forth communications where T-Mobile spewed a lot of Blue Smoke and Mirrors; the bottom line was ZERO, ZILCH, NADA. I am DEEPLY DISAPPOINTED of both the FCC and FL AG - no wonder the citizens have NO TRUST in government agencies !!!
