Forum Discussion
Will not fix a $1200 mistake they can see in their system they made when upgrading phones!
I know this is not customer service but want to get this out everywhere I can! Went into the store to upgrade phones. Got everything updated and squared away...or so we thought. Looked up our acco...
Same here but different issues related to store story is one promotion and t mobile corporate another. I cannot believe the time spent trying to correct or change plans or lines and NO ONE actually follows through on what they say they will do on the calls or chats or in person. I will leave this company as soon as possible even if I have to pay double to not deal with this month after month.
