Forum Discussion
jesssmith111
Hace 10 mesesNewbie Caller
lost device kine suspension
What happened to the ability to block a line for a lost device? It used to be on the website and now it disappeared.
It's under the line settings, report phone lost or stolen. There's also an option to temporarily suspend a line.
- jesssmith111Newbie Caller
thank you!! I switched to a different browser and was able to do it!
- gramps28Router Royalty
It's under the line settings, report phone lost or stolen. There's also an option to temporarily suspend a line.
- jesssmith111Newbie Caller
The “lost device” function has disappeared from the website (at least my website when I log in)
- gramps28Router Royalty
I just signed into MyTmobile account using Firefox on my phone.
- gramps28Router Royalty
I'm glad it's working for you, sometimes the browser makes the difference.
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