Forum Discussion

Aries64's avatar
Aries64
Network Novice
Hace 11 meses

Cambio de compañía de servicio móvil

My phone has been stolen last week and I decided to switch carriers. Upon doing this, T-Mobile wants to verify ID through phone number or Bio, which requires old phone that was stolen. I don't have access to transportation to get to another phone or anyone near with a phone to call 800 number. How can I get transfer port PIN? Is there not a Chat service available with T-Mobile customer service? 

  • You might try contacting them through their Twitter or Facebook accounts.

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    You might try contacting them through their Twitter or Facebook accounts.