Forum Discussion
Esim is locked
purchased my s24 ultra from samsung, and then activated it on t-Mobile. Hated the service so switching back to another carrier, and now T-Mobile wont unlock my esim, and I cannot use the phone any l...
Unlocking your phone should not be something that causes so much headache. When you got the device from the manufacturer, it does add an extra level, but it still shouldn't be as hard as you are seeing, I recommend you reach out to our T-Force team by sending a message on Facebook or X. You can use the icons at the bottom of the screen to get to the right accounts. They are amazing with finding the missing link and helping get that unlock completed.
T mobile is telling me its because i bought it from samsung. what difference is that? Its locked by T-moblie….Worst company Ive ever dealt with!. I will be starting a law suit against T-mobile for lost wages since I cannot get this phone to work and its a work phone. This should not be that hard??? Stop holding me hostage! And trust me I will park myself outside every Tmobile store I can right now since I cannot work, and I will make sure I let every person going to that store what a bad company T-Mobile tryley is!
