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fireguy_6364 wrote:

WedRow wrote:

….at it’s worst, the other carrier, never wasted my time like this 

 

 

 

 

 

do you meet all the requirements that are listed on the very first post?

met them all and, they told me it was unlocked

they have told me repeatedly it is unlocked even though my phone shows it is “carrier locked” 

the apple rep was able to share my phone and see that and told t-mob … 

hours today in the att store, hours of prevarication and manipulative sales dialogue still not solving the problem and, the same defections 

the only fun was I had t-mob on speaker phone so other customers got to hear it

you should have seen their expressions

the att reps pulled out the stops trying to assist 

even calling other specialists and talking to the tmob rep who was clearly not listening or, just falling back on his patter… 

I really resent the wasted hours and the money I lost on this

but, I even tried calling the corporate office and ended up talker to another blather artist

who told me tmob uses the latest software to see if the phone is unlocked and, blah blah blah, “the same software everyone else uses” yeah, and the apple rep and att rep used the same software and it shows them it is still locked

what a total snafu of a company 

haven’t been scammed like that for years

I will follow up with complaints to the utility commission and BBB