Forum Discussion
The T-Mobile unlock lie
Here is my story as of 8/15/23: I'm a T-Mobile prepaid customer for several years and was happy with the company so far. I lost my phone on 7/15/23 (ouch) and bought a new Motorola razr+ from T-...
The story continues. I added another $100 in refill and the phone still remains locked. Another round with customer support and they confirmed that I have more than $200 (!) in refill by now. Luckily, I got someone on the phone who offered to open a support case (kudos to Jason). They promised me to finally unlock the device within 7 business days. Fingers crossed.
