Forum Discussion
Sim locked but t mobile says fully unlocked
I bought Iphone 14 pro in September and I moved to Indonesia. So I fully paid for my phone before I came here and when I was paying for the device, t mobile expert said that it has been fully unloc...
Try contacting tmobile support using messenger on one of tmobile's social media platforms to like Facebook or the newly named X to see if they can help you they also are a higher tier of support and dealt with this issue.
I am in the same boat. I paid for it 3 years ago from Best Buy while I was with Sprint. It wasn't sim locked. I tried to migrate to a business when t-mobile acquired Sprint and it got locked during that time, however the account was unable to be changed. Now they are saying they've unlocked it and it should show as unlocked. However it doesn't show on my end. Anyone ever get this fixed or did they turn my phone into a brick?
