Forum Discussion
Sim locked but t mobile says fully unlocked
I bought Iphone 14 pro in September and I moved to Indonesia. So I fully paid for my phone before I came here and when I was paying for the device, t mobile expert said that it has been fully unloc...
Try contacting tmobile support using messenger on one of tmobile's social media platforms to like Facebook or the newly named X to see if they can help you they also are a higher tier of support and dealt with this issue.
misssy8 wrote:I paid cash for my phone from Tmobile about a year ago, trying to switch providers, and no matter what I do and what TMobile support does it says 'SIM Locked.' It meets all requirements for unlocking and T-Mobile says "it's unlocked on our end, talk to Apple".
Apple Store couldn’t find anything wrong.
Are there any known issues? How can I start using my phone again? This is really disruptive and a huge PITA and not legal.
Was there ever a warranty claim done on the phone? If so the new imei# may not be in the system.
