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Sir IMEI: 990015970384731 My phone is locked and I can't use other operators. I don't speak English and I went to the Irvine business office and they couldn't communicate. hope to help me unlock.
You need to be a customer of Tmobile USA and meet the requirements in the link below if you aren't a Tmobile USA customer they can't unlock it.
https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device
