desbloquear dispositivo

You need to meet the requirements in the link below and  once you do Tmobile will automatically unlock the phone.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

gramps28 wrote:

You need to meet the requirements in the link below and  once you do Tmobile will automatically unlock the phone.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

The device completes all the conditions for opening, but it did not open. Customer service said it will open within 48 to 72. It has more than a month. It has not opened yet.

I am now in Egypt and do not know how to contact customer service again outside the United States

If it's a Tmobile phone you can call the international number in the link below at no charge.

https://www.t-mobile.com/contact-us