Forum Discussion

Dorinsng's avatar
Dorinsng
Network Novice
Hace 2 años

UNLOCK SPRINT IPHONE

Hello  I bought an Iphone 7 Plus in 2016, locked in Sprint. I used it with a R-Sim and sold it to a friend. Right now, no R-sims work. So, I really need to unlock that phone. Is any solution to unl...
  • syaoran's avatar
    Hace 2 años

    It sounds like the device does not qualify for a SIM unlock from T-Mobile.  If you are not the original owner and you don't know them.  More than likely, they would need to make the SIM Unlock request because their account and the device usage for that account would need to meet all of the requirements for the SIM Unlock Policy.

    https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy