Forum Discussion
Unlocking Samsung phone bought from manufacturer
I bought my Samsung Note 20+ off of Samsung's website. I selected the carrier T-Mobile instead of unlocked because I was under it at the time. I recently switched my carrier to AT&T, but when I put...
Once Samsung support confirms they sent it contact Tmobile support on Facebook to see if they can help unlock the phone.
The imei# isn't in Tmobile's data base as a phone sold by them or a Tmobile reseller. What you need to do is get Samsung to send the imei# to Tmobile support. Usually the Facebook reps get this done pretty quick once the imei# is entered.
