Forum Discussion
UNLOCKING SAMSUNG S24 ULTRA
I'm really confused? I spent almost $1800 buying this phone in cash at the T-Mobile store instead of an unlocked one at a normal store a few days ago because the rep at your corporate store swore up and down if it was paid off I could unlock it. What a liar. Now I'm screwed because my second sim I use personally (which is currently on my busted up S21 Ultra) isn't with T-Mobile and for some ungodly reason they feel they have the right to lock a phone I paid cash for for 40 days. There is ZERO acceptable reasons you can give me that even justify this besides greed and control and I'm so pissed about it I'm ready to pull my business account from you. (Not that you'd actually care or that Verizon or ATT aren't scumbags). What the hell is the reason for this? This should be illegal.
They have the 40 day usage requirement to stop tourist from buying phones and taking them back to their country.
No USA carrier sells unlocked phones, Verizon I believe used to due to a lawsuit but now sells the high end phones locked.
The SIM Unlock Policy requirements might be worth looking at.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Have you tried reaching out to the T-Force Team by sending T-Mobile a DM on Facebook or Twitter to see if they can make an exception? There is no guarantee that they will but it can't hurt to try. If your account is paid up to date and you bought the phone by paying in full. That makes the likelihood of an exception having the best possible chance.
That's ridiculous though and still seems like an excuse. I've had a business account with them here in LA for over a year. I could have easily got one unlocked from Samsung or Amazon and the only reason I didn't is because the rep swore up and down I was wrong if it was paid off.
I don't even understand that anyway. Who cares if someone buys a phone and takes it anywhere. They aren't giving it to me for wholesale?!? They are making money on the sale so what is the issue?
It's insane that I paid them almost $2,000 for a phone they feel they the have the right to lock as if they are my parents or something. Serves no purpose but themselves.
Your original post says you paid $1,800 for the phone now it's 2 grand for a phone that lists at $1,299 on Tmobile’s website.
If I were you I would be wondering why you paid above list price. Also Tmobile or any other carrier doesnt makes that much money on phone sales but makes money on the service.
@gramps28 Actually if you go back and read it I said "almost $2,000" not $2,000. As in rounding up but I'm sure you were just quick to try and correct someone rather than help and couldn't help yourself but to skim so you could get a quick fix.
I also appreciate you quoting me the price of the 256gb that you found. You're great at assumptions. I guess it was closer technically to $1600 at the end of the day before I bought the cases, screen protector, etc which brought the bill up.
And lastly, I could care less if they made $1 or $1,000 in markup or what they make the highest margins with. Am I supposed to feel pity for one of the largest telecommunications company that exists because I paid cash for a phone from them that they did make a profit on but "not enough money"?
I'm sure you skimmed this as well and didn't read all of it so I broke it down in to bite sized paragraphs for you so it's not so hard to consume all at once. I'll do you same courtesy when you yet again give a response meant to do nothing but put yourself on a pedestal by correcting others with technicalities you didn't read properly rather than trying to be part of the solution.
The solution is that Tmobile sells their phones locked and there are requirements to get them unlocked.
Never trust a sales person and always do a quick Google search to confirm.
