Forum Discussion
Canon printer will not connect to T-Mobile 5G Gateway home internet
I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attemp...
For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3). Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode. Voila! This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.
- I have a very similar issue only the gateway was originally connected to my Canon MX922 printer, it's only after I went back to the orig name and passcode for the gateway that I can't connect it again. I use a MacBook iOs version 10.15.7. There are 6 devices connected to the gateway. I think one of them is the printer as I see it on the list when I try to connect to it on the printer. There is no access point on the gateway. I just want to enter the new password which it won't allow me to do. I've checked with canon. They don't have a fix.
