Forum Discussion
Canon printer will not connect to T-Mobile 5G Gateway home internet
I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attemp...
For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3). Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode. Voila! This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.
TMNiceGuy wrote:Dhumphrey wrote:All is well, now. I followed the suggestions and, finally, my network name appeared on my printer. I selected it and was then prompted for the password. It was then connected to my network. Hallelujah!!
Hola,
I have a Pixma MX492 too!
I can't connect and trying to follow the instructions listed here. I switched to access point in standard setup and that doesn't change anything whether that or Wireless LAN. I also changed on the Gateway to WPA/WPA2 from WPA2/WP3.
The printer finds the TMobile Home Internet Gateway. When I connect it says failed and never asks for a password.
Did it ask for a password for you?
All my other devices are connecting with issue.
Canon Support won't bother talking and directs to website :(
Thanks so much!!
I also have a Canon PIXMA MX492 and am having the same problem you mentioned above. The printer finds my network but never asks for a password and doesn't connect. Wondering if you ever found a solution that worked?
¡Gracias!
